Power Virtual Agents
Build intelligent, AI-powered agents with a low-code platform to automate customer support, employee queries, and operational tasks across web and Microsoft Teams.
Platform
Microsoft Copilot Studio • Dataverse
Use cases
Customer support, employee queries, health tracking
Integration
Microsoft 365, Azure OpenAI, custom plugins
✽Support & Delivery Options
Standard
Core agent setup with basic chatbot functionality.
Professional
Advanced integrations with Microsoft 365 and custom plugins.
Enterprise
Full automation with Azure OpenAI, analytics, and governance.
Support
Ongoing maintenance, updates, and compliance configurations.
Core Capabilities
Empower your business with intelligent automation through a user-friendly, low-code platform designed for rapid deployment and seamless integration.
Low-Code Interface
Create agents and workflows using an intuitive graphical platform, accessible to non-technical users.
AI-Driven NLU
Leverage natural language understanding for intelligent, context-aware responses.
Azure OpenAI Integration
Use advanced GPT models to create sophisticated conversation topics.
Data Connectivity
Integrate with diverse data sources using prebuilt or custom plugins for maximum flexibility.
Dynamic Knowledge Base
Generate accurate responses from centralized knowledge sources.
Multi-Platform Support
Deploy agents as standalone web apps or within Microsoft Teams.
Business impact
Power Pages drives efficiency and engagement, delivering measurable improvements in customer and employee interactions.
-30%
Customer query resolution
+25%
Support response time
99.9%
uptime SLA
+50%
Task automation rate
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