Privacy Policy

CloudVerve Technologies ("CloudVerve", "we", "us", or "our"), located at 427, Silver Stone Arcade, Katargam, Surat – 395004, Gujarat, India, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.cloudverve.in or engage with our services.

1. Information We Collect

Information you provide to us: When you contact us, request a consultation, or fill out a form, we may collect your name, email address, phone number, company name, and message content.

Information collected automatically: When you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages visited. This is collected via cookies and analytics tools.

Business information: For client engagements, we may collect business-related data necessary to deliver our services, including company size, industry, and project requirements.

2. How We Use Your Information

• To respond to your inquiries and provide requested services
• To send periodic emails with company updates, service information, and industry insights (you may unsubscribe at any time)
• To improve our website and user experience based on usage analytics
• To fulfill contractual obligations for clients who engage our services
• To comply with applicable laws and regulations
• To prevent fraud and protect the security of our systems

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party vendors (e.g., cloud hosting, email delivery, analytics) who assist in operating our website and services, subject to confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of company assets

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact and inquiry data is typically retained for 3 years. Client engagement data is retained for 7 years for accounting and legal compliance.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your personal data where there is no legitimate reason for continued processing
• Objection: Object to processing of your personal data for direct marketing purposes
• Portability: Request transfer of your data in a structured, machine-readable format

To exercise these rights, contact us at sales@cloudverve.in.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Please refer to our Cookie Policy for detailed information on the types of cookies we use and how to manage them.

7. Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: